Privacy Policy

Updated: Dec 18th, 2025

Mechollage Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, interactions, and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

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Information We Collect

We may collect personal and non-personal information, including but not limited to:

  • Personal Information: Name, address, phone number, email address, service address, IP address, payment information, and communication history.
  • Account Information: If you create an account or schedule service, we may collect login credentials, system preferences, or service history.
  • Device Information: Browser type, operating system, device type, and referral URLs.
  • Usage Data: Pages visited, time spent on pages, and interactions with our website.

We collect this information through website forms, scheduling tools (e.g., ServiceTitan scheduler), cookies, service interactions, and customer communications.

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How We Use Your Information

We use your information to:

  • Schedule and provide HVAC and electrical services.
  • Send confirmations, updates, and customer support messages.
  • Manage accounts, warranties, and maintenance plans.
  • Provide and improve website functionality and user experience.
  • Analyze usage and performance for website optimization.
  • Conduct marketing, promotions, and advertising (with opt-out options).
  • Comply with legal obligations.

SMS Messaging & Mobile Communications

If you provide your mobile phone number and opt in to receive text messages from Mechollage Inc., you consent to receive service-related and marketing text messages, which may include appointment confirmations, service updates, promotions, reminders, and special offers.

Mobile messaging opt-in data will NOT be shared, sold, rented, or disclosed to any third parties for their marketing or promotional purposes.
This includes SMS consent data, phone numbers, and messaging history.

You may opt out of SMS communications at any time by:

  • Replying STOP to any text message, or
  • Contacting us at service@mechollage.com or (757) 551-0198

Message and data rates may apply. Message frequency may vary.

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Sharing Your Information

We may share your information with:

  • Service Providers: Including but not limited to ServiceTitan, payment processors, CRM platforms, hosting providers, and marketing services.
  • Business Partners: For joint promotions or service coordination (e.g., warranty management, maintenance contractors).
  • Legal Authorities: If required by law or to protect our rights.

We do not sell your personal information.

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Cookies and Tracking Technologies

Our website uses cookies, pixels, and scripts to:

  • Remember user preferences
  • Enable scheduling features
  • Track performance (via tools like Google Analytics, Meta Pixel, etc.)
  • Personalize marketing and retargeting ads

You can control cookie preferences in your browser settings or via the banner provided on our website.

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Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure servers. However, no method of transmission over the Internet is 100% secure.

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Data Retention

We retain personal information as long as necessary to fulfill service obligations, comply with legal requirements, or for legitimate business purposes.

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Your Rights and Choices

You may have the right to:

  • Request access or correction to your personal information.
  • Opt-out of marketing communications.
  • Request data deletion (subject to service obligations).
  • Disable cookies via browser settings.

To exercise your rights, contact us at service@mechollage.com.

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Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies individually.

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Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a revised "Effective Date."

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Contact Us

If you have questions or concerns about this policy, contact:

Mechollage Inc.
4904 Rutherford Rd Suite 102,
Virginia Beach, VA, 23455
Phone: (757) 551-0198
Email: service@mechollage.com

Thank you for trusting Mechollage Inc. with your HVAC and electrical needs.

CALL (757) 551-0198